Privacy Policy

At HavenBloom AI, your privacy is our top priority. We understand that mental health support requires a foundation of complete trust and security. This Privacy Policy details how we handle, protect, and process your information.

1. Information We Collect

When you use our services, we only collect the minimum information necessary to provide you with secure and personalized support:

• Account Information: Email address and authentication details.
• Usage Data: Application performance and interaction analytics to improve our service.
• Conversation Data: Messages exchanged with our AI are securely processed and end-to-end encrypted. We do not use your conversation data to train our AI models.

2. How We Use Your Information

Your information is used strictly to:

• Provide, maintain, and improve our services to you.
• Ensure application security, prevent fraud, and handle technical issues.
• Maintain your context and session continuity within your secure account.

3. Data Sharing and Disclosure

We never sell your personal data to third parties, advertisers, or data brokers. We may only disclose data if required by law or to protect the safety of our users and the public in emergency circumstances.

4. Data Deletion

You have full control over your data. You can delete your account and all associated conversation history at any time directly from your account settings.

5. Contact Us

If you have any questions or concerns about this policy, please contact us at privacy@havenbloomai.com.