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Terms of Service

Last updated: January 4, 2026

Welcome to HavenBloom AI. By accessing or using our platform, you agree to be bound by these Terms of Service.

1. Not a Substitute for Professional Medical Advice

HavenBloom AI is an emotional support platform, not a medical device, a crisis service, or a substitute for professional mental healthcare, diagnosis, or treatment. If you are experiencing a medical emergency or crisis, please call 911 or the 988 Suicide & Crisis Lifeline immediately.

2. Use of Services

You agree to use our services only for lawful purposes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Subscriptions and Payments

Certain features of HavenBloom AI are available through paid subscriptions. By subscribing, you agree to our pricing terms. Subscriptions auto-renew unless canceled prior to the end of the current billing cycle.

4. Limitation of Liability

To the maximum extent permitted by law, HavenBloom AI and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the services.

5. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the service following any changes constitutes your acceptance of the revised Terms.

6. Contact Information

For questions regarding these Terms, please contact us at support@havenbloomai.com.